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Terms & Conditions - Сasoola

Welcome to Сasoola Casino. These Terms & Conditions constitute a legally binding agreement between you, the user, and the operator of this platform. By registering an account, accessing our services, or participating in any gaming activities, you acknowledge that you have read, understood, and agreed to comply with these terms. Our commitment is to provide a secure, transparent, and fair gaming environment. We prioritize the protection of our players and ensure that all operations are conducted in accordance with international regulatory standards. Please review this document periodically, as terms may be updated to reflect changes in legislation or service enhancements. Last updated: 01.09.2026.

Account Terms and Eligibility

To use the services provided by Сasoola Casino, you must meet the following criteria:

  • You must be at least 18 years of age, or the legal age required by the jurisdiction in which you reside.
  • You must provide accurate, complete, and truthful personal information during the registration process.
  • You are strictly prohibited from creating more than one account. Duplicate accounts may be subject to immediate closure and forfeiture of winnings.
  • You are solely responsible for maintaining the confidentiality of your login credentials. Any activity conducted through your account will be attributed to you.

Know Your Customer (KYC) and Security

In compliance with anti-money laundering (AML) regulations and licensing requirements, Сasoola Casino implements a strict KYC verification process. Players may be required to provide:

  • A valid government-issued photo ID (Passport, National ID card, or Driver's License).
  • Proof of address (a utility bill or bank statement issued within the last three months).
  • Verification of payment methods used for deposits.

Failure to complete verification within the specified timeframe may result in the suspension of withdrawals or the closure of your account.

Bonus Terms and Wagering Requirements

Сasoola Casino offers various generous bonuses and promotions. Participation in these is subject to the following:

  1. Bonuses are intended for recreational use only.
  2. Wagering requirements must be satisfied before any bonus funds or associated winnings can be withdrawn, unless otherwise specified.
  3. The abuse of promotional offers, including "bonus hunting" or irregular betting patterns, may lead to the revocation of the bonus and permanent account exclusion.

Privacy and Data Protection

We are committed to protecting your privacy in accordance with GDPR and other relevant data protection legislation. Сasoola Casino collects personal information solely for the purpose of account management, legal compliance, and improving user experience. Your data is encrypted and stored securely. We do not sell your personal information to third parties. For more details on your rights, including access to your data or the right to be forgotten, please contact our support team.

Responsible Gambling

Сasoola Casino encourages a responsible approach to gaming. Gambling should be viewed as entertainment, not a source of income. We provide tools to help you maintain control, including:

  • Deposit Limits: Set daily, weekly, or monthly spending caps.
  • Reality Checks: Receive notifications about your session duration.
  • Self-Exclusion: A voluntary tool to restrict access to your account for a defined period or permanently.

If you feel that gambling is negatively impacting your life, please seek assistance from professional support organizations such as Gamblers Anonymous or BeGambleAware. Remember to gamble responsibly.

Licensing and Fair Play

Сasoola Casino operates under strict licensing agreements. All games featured on our site utilize a certified Random Number Generator (RNG) to ensure that every outcome is entirely random and unbiased. Our systems undergo regular independent audits to confirm compliance with industry standards for fairness and game integrity.

Dispute Resolution and Governing Law

These terms shall be governed by the laws of our primary licensing jurisdiction. In the event of a dispute, we encourage players to contact our support team first for an amicable resolution. If a dispute cannot be resolved internally, it may be escalated to the relevant regulatory body.

Contact Information

Should you have any questions or require assistance, our support team is available to help:

For official inquiries or regulatory correspondence, please contact our administrative offices through the established communication channels provided on our contact page.